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ISP (Switch) Technician II - Fort Polk

Posting Date: 06/03/2016
Position Name: ISP (Switch) Technician II
Company: Fort Polk, LA
SCA Wage Category: Telecommunications Mechanic II
Shift: 1st
Employee Type: Regular Full TIme
Security Clearance Status: Active and/or Able to Obtain
Security Clearance Type: Secret
US Citizenship Required: Yes
Job Level: Technician
Travel: Negligible


GC&E: As the ISP (Switch) Technician II, you will be responsible for operating and maintaining the equipment on site including the switches (SL-100 w/CS2100 VoIP Console, SL1-61C), remote switches, Communication Nodes, voice mail systems, TMS, VoIP functionality of the System, and ancillary equipment. You shall correct and clear all trouble calls for ISP problems and perform any necessary equipment/system modifications or programming required to provide continued service to the subscribers.

Highlights of Responsibilities:

  • Provide dial tone service (voice and data) on Government supported organizations to connect to any location worldwide
  • Operate and maintain Dual Tone Multi-Frequency (DTMF) type telephones
  • Manage and administer the Central Office telephone switch and all remote nodes
  • Provide Central Office (CO) switch features e.g. call forwarding, call transfer/3-way conference, ring again, last number redial, call pickup, speed calling, and caller ID
  • Operate and maintain an installation telephone switch firewall
  • Operate and maintain common user telephone switches, remote switches, and nodes
  • Manage and maintain automated attendant services
  • Provide local touch labor for installation, troubleshooting, repairing, changing cable pairs, etc.;
  • Operate and maintain voice mail box services
  • Schedule and perform software back-ups and updates
  • Provide O&M support of the SL-100 w/CS2100 VoIP console
  • Provide O&M SL1-61C
  • Perform remote diagnostics of the CS2100, SL-100 and SL-1 switches
  • Provide emergency technical support for the switches
  • Provide technical documentation updates

Candidate Requirements:

  • Active DoD Secret Security Clearance
  • Computing Environment Certification
  • CCNA (Within 6 months of hire)
  • Holocom Certification
  • Experience with CS2100 with VoIP capabilities
  • Experience with Meridian SL-100
  • Experience with SL-1
  • Experience with Meridian Mail Systems
  • Understanding Plant-in-Place drawings

It is the policy of GC&E to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by the federal, state, or local laws or regulations.

We affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity.  It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. 

We maintain a drug-free work place and pre-employment drug testing is required.

The information above has been designed to indicate the general nature and level of work performed by employees with the classification.  It is not designed to contain or be interpreted as a comprehensive inventory of duties, responsibilities, and qualifications required of employees assigned to this position

Fax resume to 770-448-3918 or E-mail to hr@gcesg.com


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